Control-M/Agent Uninstall

The following procedures describe how to uninstall individual instances of Control-M/Agent from UNIX and Windows computers:

If you want to downgrade to Control-M/Agent Version 9.0.00 fix pack 2 and below and Control-M/Agent is configured with SSL using PKCS12 certificate, do the following:

  • In Control-M/Agent, restore the SSL configuration that uses the PKCS12 certificate to the original certificate configuration before upgrade.

  • In Control-M/Server, restore the SSL configuration that uses the PKCS12 certificate to the original Control-M/Agent certificate configuration before the upgrade.

  • Ensure Control-M/Agent And Control-M/Server are communicating by running the ag_diag_comm and the ctm_diag_comm utilities.

  • If Control-M/Server SSL PKCS12 certificate cannot be changed, Control-M/Agent can work in TCP mode.

Uninstalling Control-M/Agent from UNIX

This procedure describes how to uninstall Control-M/Agent from UNIX.

If you upgraded Control-M/Agent to 9.0.19.200 and above from the following versions and you want to completely remove Control-M/Agent, you need to downgrade Control-M/Agent to the previous version and then uninstall Control-M/Agent.

  • Solaris 7.0.00.500, 8.0.00.xxx, 9.0.00.xxx

  • Linux x86_64 (Control-M/Agent 32 bit installation) 7.0.00.500, 8.0.00.xxx

Before You Begin

Ensure that all jobs have ended.

Begin

  1. Do one of the following:

    • If Control-M/Agent is running as root, log in as a user root.

    • If Control-M/Agent is running as non-root and non-root mode is enabled, do the following:

      1. Type the following command:

        <ctm_agentInstallFolder>/ctm/scripts/set_agent_mode

      2. Select the prepare for non root uninstall option, and then log in as the Control-M/Agent owner.

  2. Navigate to the following directory:

    <Agent_InstallFolder>/BMCINSTALL/uninstall/DRKAI.9.0.21.000

  3. Type one of the following commands:

    • Interactive uninstall: ./uninstall.sh

    • Automatic uninstall: ./uninstall.sh -silent

    Control-M/Agent is successfully removed from your computer. If you performed a downgrade, Control-M components are up and running.

Uninstalling Control-M/Agent from Windows

This procedure describes how to uninstall Control-M/Agent from Windows.

Before You Begin

Ensure that all jobs have ended.

Begin

  1. From the Start menu, select Control Panel.

  2. Double-click Programs and Features.

  3. Select Control-M/Agent 9.0.21.000, and click Uninstall.

  4. Click OK to continue.

    Control-M/Agent is successfully removed from your computer. If you performed a downgrade, Control-M components are up and running.

Performing an Automatic Control-M/Agent Uninstall on Windows

This procedure describes how to uninstall Control-M/Agent from Windows via an automatic uninstall.

Before You Begin

Ensure that all jobs have ended.

Begin

  1. Log in to the computer using a user ID that has Administrator permissions.

  2. Navigate to the following directory:

    <Agent_InstallFolder>\BMCINSTALL\uninstall\DRKAI.9.0.21.000

  3. Type the following command:

    Uninstall.exe -silent

    Control-M is successfully removed from your computer.